Shipping policy
This shipping policy applies to all purchases made at boookoro.com
Processing Your Order:
Most orders are processed within 1-2 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone. We do not ship on Saturday, Sunday or Local/Public Holidays.
Shipping Times:
We use USPS for most our deliveries, however in certain states we may also use UPS or DHL. You can expect your parcel within 4-8 business days. When we ship the order you will receive a confirmation email with a tracking number.
Shipping Rates:
We offer free shipping with the continental US.
Destinations:
Currently we only ship to the United States forty-eight contiguous states and Washington, DC. However, we cannot ship to P.O. boxes, diplomatic locations,
Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Marshall Islands, US Virgin Islands, Northern Maiana Islands and Armed Forces Bases.
COVID-19 Shipping Updates:
Certain products purchased during this time may be delayed due to business interruptions due to local regulations regarding the Coronavirus. We are doing our best to estimate any potential delays in shipments on our product pages. We appreciate your patience and understanding at this time.
Order Confirmations:
You’ll receive an e-mail confirming receipt of your order to the e-mail address you provided. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions.
Shipping Multiple Orders:
Multiple orders placed on the same day may not be combined and may ship separately.
Shipping to Multiple Locations:
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, please place a separate order for each shipping address.
Address Changes:
We are unable to change or update a shipping address once an order has been placed. Please be sure to check your shipping details prior to submitting your order.
Delays:
We will use all reasonable endeavours to ensure these above-mentioned times are met. However, we cannot guarantee or be held responsible for despatched parcels delayed by third parties, for example due to poor weather conditions.
Orders Returned to Us:
If your order is returned to us due to several failed delivery attempts, non-collection or an insufficient/incorrect address, we cannot refund any shipping costs.
Lost or Damaged Parcels:
flodersin.uk is not liable for any products damaged or lost during shipping. If a parcel is lost or damaged, please advise us as soon as possible so we can inform our courier of the missing parcel.
Risk of Loss:
All items purchased are made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier.
Questions:
If you have any questions about shipping your order, please contact us at info@boookoro.com or buy using information and contact form on our Contact Us page Contact Us.
BOOOKORO
Address: 2150 Monterey Rd, San Jose, CA 95112 ,USA
Phone: +17076061710
Email: info@boookoro.com
Business Contact Hours
Monday – Friday : 8am – 5pm
* Standard response time within 1-2 business days *
